Choose the service you need, add your options and develop your business activities as you want. Ipcontact offers you a range of value added services designed to help companies of all sizes run efficiently.

Our receptionists will be your new partners to handle all your calls professionally to your precise instructions, whatever your field of activity.

Tell us your needs and wishes, we will find an appropriate solution
and specific options.
• Outsourced telephone answering in your company name
• Filtering out calls and simple message taking
• Transferring calls through to the right interlocutor
• Transferring calls through to your mobile according to your instructions
• Connecting the caller to the person on duty at the time
• Complex telephone answering services, for example emergency call with escalation process
• Overflow call handling
• 24/7 calls, holiday and temporary cover
• Answering with managing of flow chart
• Troubleshooting according to urgency
• Daily reports of all calls and messages


Your clients’ data can be entered into your system easily thanks to our CRM solutions:
• Identification of your clients even before they speak
• Tailored handling of their call and personalized answer
• Instructions appearing on the operator’s screen